Log in. We didnt just evolve the remote contact center model, we revolutionized it. Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. They have to be accessible, easy to use, secure, and platform agnostic. Facilitating collaboration and communication with the best available solutions was another key goal. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. OR Look in your activation email. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. Our Offices. Independent Contractor management Ditch the paperwork and endless manual tasks. LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. Were now out of the back room and working with the business to add direct value, Huckabay says. Consider holiday gift experiences. fits your experience, personality, and preferences the best? With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. When I started it, my team said, Youre crazy. Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. Join Liveops Nation and experience the freedom and autonomy of being self-employed! By Veronicas pandemic story is unfortunately all too common. We couldnt have done it without Openforce. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Norton 360 with LifeLock helps keep your digital life safer. Single Sign On. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Easy global collaboration. Liveops | Okta . Okta was leaps and bounds ahead of all the other providers, says Myers. Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Copyright 2023 Liveops, Inc. All rights reserved. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Remember me. TMCF is the nation's largest organization exclusively representing the Black College Community. 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. You may also receive performance-based pay or other incentives. Still have questions? Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. Whats it like to be self-employed and provide virtual contact center services? Forgot Password Enter the email address associated with your account. Live Nation Entertainment (NYSE: LYV) is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Sponsorship. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. Be a superhero sales agent with great earning potential. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. Find Out How & Apply . Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. . The notion that you have to commit your time, but they wont necessarily pay you for those hours strikes us as patently unfair. Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. Find top links about Liveops Nation Login along with social links, FAQs, and more. Go Further; Marketplace. Learn more Tax Support Provide support to users of top tax software providers. Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Learn about Liveops Enterprise Solutions Click Here . Unlimited Flex Vacation New Parent Leave Protection. process. Username or Email Password. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. I wish there was some type of base pay. Liveops online contact center opportunities put you in the drivers seat, giving you the flexibility to be self-employed set your own hours and work from anywhere. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Copyright 2023 Liveops, Inc. All rights reserved. Over 100 million people rely on Okta to connect to apps inside and outside of their organization knowing that their credentials are protected by robust security protocols. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Want to become a Liveops agent? A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. Also the hiring process is long and it's unpaid. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Love the flexibility of the jobs, but wish training was paid. Organizations. Copyright 2023 Liveops, Inc. All rights reserved. After all, says Myers, Okta is arguably the most successful application weve ever deployed. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. Conducting inbound/outbound customer service calls. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Live Nation rebranded Okta as Backstage Pass and rolled it out to its entire workforce within four months. Help patients get the most out of treatment plans. Guide customers through the claims process. Our developer community is here for you. Suite 390. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. Okta enables our employees to get to their applications wherever they are and enables a mobile workforce., Once Live Nation decided to implement Okta as its identity solution, the company was able to deploy the software quickly. Well learn about your business and help guide the best solutions based on your needs. Liveops SWA Array Overview This app integration supports Single Sign-On. Managing multiple systems, programs, and screens simultaneously. Check the Eligibility requirements and make sure were currently accepting applications in your state. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. Okta is embracing this kind of hybrid environment with us, to make sure that we have the integration in a multi-cloud environment, he says. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. But, the site does not guarantee that youll take calls during those hours. Openforce simplifies your contractor management processes by providing a single platform solution. Or you do, but sit & sit with few to no calls? Keith Myers, SVP Business Technology, Live Nation. Customers sometimes need to speak with a live agent. Hello, Liveops. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! Earning potential. The typical military family moves every two or three years. Best of Antivirus Software. Reach out to us. Find Out How & Apply . Press & Media. Overwhelmed by administrative inefficiencies and expanding legal constraints, our team set out to build a solution that would help companies do it right. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Learn about Liveops Enterprise Solutions Click Here . Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. Connect contractors to affordable commercial insurances. Password Remember me Or, sign in using: Then Liveops is looking for you! They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. Login. Want to become a Liveops agent? At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. Login. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Become a part of Liveops Nation to network with other self-employed agents or business owners, find local meetups and participate in fun social contests. Support staff employees are great and work hard to keep us busy and motivated. Enterprise Solutions. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Browse case studies, customer service tips and other helpful resources for enterprises. You dont have to do anything else.. Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. Its why weve led the industry in virtual flex agent services for more than 20 years. Sign an Independent Contractor Agreement. Its a huge volume of work, and thats why Live Nation provides its people with best of breed collaboration, communication, and productivity tools. For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. about the agent experience and application. Scottsdale (headquarters) 1365 N. Scottsdale Rd. The integrations looked complex. It was as simple as they said, adds Myers. Now we can focus on making sure IT is partnered with the business in everything they do.. First, check out our frequently asked questions about the agent experience and application process. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Improving Peoples Lives. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. Everybody likes to hear way to go sometimes, which is how it works at Liveops. Theres a lot I love about working with Liveops but what I love most Joan found out about Liveops one day at the grocery store.
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